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Informative Press Releases for Travel

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Consumer Traveler Today:May 3

05-03-2013

 

Consumer Traveler Today: When DOT fines happen to good airlines 
 

Link to Consumer Traveler

When DOT fines happen to good airlines

Posted: 03 May 2013 03:00 AM PDT

This is a story about Southwest Airlines, a computer glitch and Department of Transportation (DOT) Enforcement Office actions. Though the situation involves one of the most consumer-friendly airlines, it is a lesson for all about the importance of following the airline customer complaint process.
        

What we’re reading: Close encounters, strike looms at USAir Express, no jet lag to London

Posted: 03 May 2013 02:00 AM PDT

A close encounter of the first kind, strike looms at US Airways Express, No lag to London update