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Press Releases - The Traveler's Journal
Informative Press Releases for Travel
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Consumer Traveler Today: Nov 25
11-25-2009|
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- 10 resiliency tips for holiday (or anyday) travelers
- Does United’s new “LaneBuster” idea have a ghost of a chance?
- What we’re reading: US Airways defers new planes, Schumer proposed FF rules, TSA looks at maintenance facility security
- Government issues “precedent-setting” fines against three airlines in Rochester incident
- United Airlines struggles to improve customer service image
- Proposed airline duplicate-booking software may catch innocent travelers
- Traveling while gay
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10 resiliency tips for holiday (or anyday) travelers Posted: 25 Nov 2009 04:05 AM PST Every so often it is nice to see what the industry side of the airline business is being taught. In terms of customer service, the Human Resiliency Institute at Fordham is one of the top trainers of airport personnel for airlines. It has incorporated four resiliency traits — adaptability, engagement, optimism and pro action — [...]
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Does United’s new “LaneBuster” idea have a ghost of a chance? Posted: 25 Nov 2009 04:01 AM PST With all the customer service "enhancements" the airlines like to trot out, one would think more customers would enjoy the travel experience.
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Posted: 25 Nov 2009 04:01 AM PST US Airways completes its third move to lower costs for survival After swapping slots with Delta between La Guardia and Regan National and negotiating new agreements with credit card companies regarding use of frequent flier miles, US Airways has deferred delivery of new aircraft for three years. These moves will allow the airline to conserve cash. [...]
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