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Consumer Traveler Today: Dec 17

12-17-2009

 

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No refund for the wrong Chichen Itza tour

Posted: 17 Dec 2009 03:21 AM PST

Nancy Giese books an overnight tour to Chichen Itza, but when she arrives in Cancun, she's told she only has reservations for a day trip. Now her tour operator is refusing to refund the difference between the tours. Is there anything she can do?

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