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Consumer Traveler Today: March 14

03-15-2010

Consumer Traveler Today: Clear Airfare Amendment would require total price quote on air tickets
 
 
Clear Airfare Amendment would require total price quote on air tickets
Regional airlines with 2nd-class safety fly most domestic routes, more coming
Veteran frequent flier stripped of 46,000 AAdvantage miles — are they gone forever?
Clear Airfare Amendment would require total price quote on air tickets
Posted: 12 Mar 2010 08:36 AM PST
If you've ever been broadsided by unexpected taxes, fees and surcharges when you booked an airline ticket, then fire up your email program now and send a letter to your senator. Ask him or her to support the Clear Airfare Amendment that Sen. Robert Menendez introduced this morning.
       

Regional airlines with 2nd-class safety fly most domestic routes, more coming
Posted: 12 Mar 2010 08:30 AM PST
This is an alert for anyone concerned with the deteriorating airline service. Those following negotiations with airline pilots are betting that the mainline carriers will soon allow regional pilots to fly aircraft carrying up to 125 passengers. That means more regional flights for domestic passengers. Translation: more poorly trained pilots, smaller planes, underpaid staff, less service and more consumer confusion.
       

Veteran frequent flier stripped of 46,000 AAdvantage miles — are they gone forever?
Posted: 12 Mar 2010 07:30 AM PST
AA knows how to contact Mary Ann Hall. And it does. Often. She gets fare sale notices and credit card pitches from the airline regularly, which doesn’t surprise her — she’s been an AAdvantage member since almost the very beginning. But a funny thing happened when her miles were about to expire: AA said nothing. And so, without so much as a warning, 46,000 of her hard-earned miles expired.
       


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