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Consumer Traveler Today: June 22

06-22-2010

Consumer Traveler Today: Airlines must “promptly” notify passengers of flight delays under proposed rule

Link to Consumer Traveler


 

Airlines must “promptly” notify passengers of flight delays under proposed rule

Posted: 22 Jun 2010 03:08 AM PDT

The Transportation Department wants to require airlines to give their passengers information on flight status changes through whatever means they use — including electronic messaging services, flight status tools, departure and arrival boards at airports, and gate attendant announcements — within 30 minutes of when that information either becomes available to the carrier or should have become available to the carrier.


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