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Consumer Traveler Today: July 5

07-05-2011

 

Consumer Traveler Today: What we’re reading: In-flight entertainment guide, stay for free home exchanges, Sabre Holdings seeks dismissal of antitrust suit 
 

Link to Consumer Traveler

What we’re reading: In-flight entertainment guide, stay for free home exchanges, Sabre Holdings seeks dismissal of antitrust suit

Posted: 05 Jul 2011 03:37 AM PDT

2011 US Airline In-Flight Entertainment Guide Wondering what type of in-flight entertainment system you’ll have on your next flight? Jaunted has put together a list so you’ll know. Three cheers for in-flight entertainment! Hip hip, hooray! Hip hip, hooray! Hip hip, hoo…misses the days of crossword puzzle magazines and listening to your CD player on [...]
        
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Can you get good service from a “bad” company?

Posted: 05 Jul 2011 03:00 AM PDT

After Delta Air Lines’ dismal performance in the latest American Customer Satisfaction Index (ACSI), many readers have asked me if every flying experience on the nation’s second-largest airline will be predictably bad every time.