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Informative Press Releases for Travel

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Consumer Traveler Today: Nov 16

11-16-2011

 

Consumer Traveler Today: Customer service lessons learned from a summer of travel 
 

Link to Consumer Traveler

Customer service lessons learned from a summer of travel

Posted: 16 Nov 2011 03:00 AM PST

After being on the road nonstop since finishing my book Scammed: How to Save Money and Find Better Service in a World of Schemes, Swindles, and Shady Deals, back in June, I can tell you that good customer service isn’t a big deal — it’s a lot of small ones.
        

What we’re reading: Another FAA shutdown possible, Queen Elizabeth to rent out apartments for Olympics, Western Casino closing

Posted: 16 Nov 2011 02:00 AM PST

Another FAA shutdown possible according to Commerce Committee Chairman, Queen Elizabeth to rent out apartments for Olympics, downtown Vegas Western Casino closing