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Informative Press Releases for Travel

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Consumer Traveler Today: Feb 3

02-03-2012

 

Consumer Traveler Today: Shades of the good old days – American Airlines customer service to the rescue.
 

Link to Consumer Traveler

Shades of the good old days – American Airlines customer service to the rescue.

Posted: 03 Feb 2012 03:00 AM PST

I received a schedule change message from Caribbean Airlines this last weekend. It looked like it might be one of those unfortunate examples where the schedule change would ruin the trip. But, AA worked miracles and switched my clients to an even better flight.
        

What we’re reading: AA to cut 13,000 jobs, survey finds WiFi tops traveler’s amenities, Westin rolls out new gyms

Posted: 03 Feb 2012 02:00 AM PST

AA to cut 13,000 jobs from across company, survey finds WiFi tops traveler's wished for hotel amenities, Westin rolls out new gyms