Question: We have been trying to get a refund from Southwest Airlines for almost one year. It's a refund that Southwest fully admits it owes, but always finds another excuse not to pay. I hope you can help us.

Metro Airport asks travelers’ help to gain Detroit-Dubai air service Detroit Metro Airport is using social media in hopes of getting Detroit-Dubai service from either Emirates or Delta Air Lines. Hoping air traveler pleas will grab airlines’ attention, Metro officials have set up an online petition for service, arguing that the largest Arab-American population outside [...]